Please enable JavaScript to view this site.

thankQ Help

Within eMailer you can add contacts to a list of suppressed emails as seen below. Within thankQ you can also set contacts as Do Not Mail based on being listed as Suppressed.

SuppressedEmails

1.Select the eMailer Suppression List tab to view contacts that have marked in this campaign as Suppressed.

eMailerSuppressionListTab

2.Right click and select Apply Suppression (This Email).
ApplySuppression
3.This will apply either a Do Not Email or Do Not Mail to any contacts with that email address depending on the Lookup Value settings under Mailing-->Apply Suppression List To.

DoNotMailSuppressionList

5.In addition you can also automatically apply the email suppressions anytime they are download by setting the Lookup Value Mailing-->Auto Apply Suppression List to Yes.

AutoApplySuppression

 

It should also be noted as well that if a Contact is in the Suppression List in Campaign Monitor but no longer marked as Do Not Mail/Email in thankQ then that contact will be removed from the Suppression List in Campaign Monitor on refreshing the statistics again.