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thankQ Help

The table below summaries the 40 most commonly used access rights.  These access rights will get you off to a good start.  Many of these access rights form part of the preset roles.

Access Rights in Red font should only be given to a thankQ Administrator.  This is someone that has attended this thankQ Administrators course.  

Please note that many Access Rights will require other access rights to be given as well to ensure that the functionality works as expected.

Access Right

Description

Other Access Rights Required

Action Mgr Read Write

Create, Edit and Delete Actions


Action Mrg Admin (below 4.35)

Set up Date Fired, System Fired and Function Fired Actions.  Delete several actions in one go

Action Mgr Read Write

Address Read Write

Create Additional Addresses for contacts. Add contacts to Households

Contact Read Write

Communication Read Write

Create, Edit and Delete Communication Entries. Write a Letter to one contact

Contact Read Write

Communication Admin

Attach a file to a selection of communication entries. Edit attached files

Contact Read Write

Contact Read Write

Create and Edit Contacts

 

Contact Admin

Merge Contacts. Perform Global Updates. Remove contact photo

Contact Read Write

Contact Archive

Archive one contact at a time

Contact Read Write

Contact Archive Admin

Archive a selection of contacts at once

Contact Read Write

Contact Biography Report

Produce Biography and Summary Contact Reports

Contact Read Write

Contact Report

Run Contact Reports and Report with Sublists. View Standard Contact Reports

Contact Read Write

Report Read Write

Contact Profile Read Write

Create, Edit and Delete Profiles

Contact Read Write

Contact Profile Admin

Add and Remove Profiles for a selection of contacts at once

Contact Read Write

Data Import Read Write

Import Data into thankQ. Perform Duplication checks

 

Data Import Admin

Create Data Import templates

Data Import Read Write

Event Read Write

Create, Edit and Delete Events. Invite and Book Contacts on Event. Allocate contacts to Structures and Sessions

 

Event Report

Run Event Reports and Reports with Sublists. View Standard Event Reports

Event Read Write

Report Read Write

Group Read Write

Create, Edit and Delete Groups

Contact Read Write

Household Read

View the Household tab on the Contact Details Form. (Use Address Read Write) to assign contacts to a household.

Contact Read Write

Address Read Write

Mailing Read Write

Create Mailings using Mail Manager. Create Word Templates

 

Mailing Admin

Create Include Text and Include Field Rules

Mailing Read Write

Mailing Preference Read Write

Specify Mailing Preferences or Do Not Mail Preferences

 

Mailing Preference Admin

Update Mailing Preferences for a selection of contacts at once

Mailing Preference Read Write

Membership Read Write

Create and Edit Memberships, including Renewals and Rejoins. Produce Membership Reports

 

Payment Read Write

Create, Edit and Delete Payments. Produce Paying in Slips and Batch Reports. Set Payments as Successful and Move Failed Payments. Load Due Payments into a Batch

 

Payment Admin

Create Batches, Submit Batches for Checking and Approve Batches. Reverse Payments. Transfer Payments to Related Contacts

Payment Read Write

Payment Report

View Finance Reports in the Reports Module. Produce Reports and Reports with Sublists

Report Read Write

Payment Read Write

Pledge Read Write

Create and Edit Pledges. Activate, Cancel, Write Down and put a pledge on hold

 

Pledge Admin

Make On Hold Pledges, Active, perform Global Updates and Recalculate Payment History.

Pledge Read Write

Pledge Report

Use Report and Report with Sublist options in Pledge Form

Pledge Read Write

Relationship Read Write

Create, Edit and Remove Relationships

 

Report Read

Access to the Reports Module, Power Searches, Reports – My List, Saved Form Reports and Saved Standard Reports

 

Report Read Write

Can also view Contact, Event and Finance reports even if don’t have access to these modules

 

Segment Read Write

Apply Household grouping to Mailings. Segment Mailings

 

Sponsorship Read Write

Create, Edit and Delete Sponsorships.  Review and Terminate Sponsorships.

 

System Admin

Create, Edit Delete Users. Access Rights and Roles. Lookup Values. Many other system configuration functions.

 

Trading Read Write

Access to all Merchandise Module functionality.

 

Volunteer Read Write

Access to all functionality within the Volunteers Module

 

Workflow Picture

View diagram in Workflow tab for modules that have a workflow (E.g. Batch processing, Mail Manager).