thankQ Help

Your first eMailer campaign that is sent to a large number of contacts will be subject to an APPROVAL CHECK.  This can take around 12 hours, so it is important that you account for this when deciding when to send the email.  Additional Approval checks may be required if you send campaigns to much larger numbers of people in the future.

The approval process is designed to verify how you got permission from your subscribers to use their email addresses.  

Go to Help to learn more about the Approval process.

1.If your eMailer mailing requires approval, then the following “Help us approve your account” page will appear after sending the email.

2.Complete the Speed Up your approval field with the information requested on the right of the screen.

3.Enter your contact details.  If we need to contact you for further information, we will use the name and email address entered in this field.

4.Click the Send to the approval team button.

5.The following confirmation page will appear.

6.You will receive an email to confirm when your account has been approved.  In the meantime, campaigns requiring approval will appear in the save drafts area with the following heading.