thankQ Help

This automation schedule will process any batches created with automation via your nominated gateway. Any failed payments will be entered into a failed automation batch which will require manual completion if after a set number of retries the payments have still failed. Depending on your business process; whether you try again in a couple of days or if you call the contacts to discuss.

Lookup values can control how many times thankQ will retry Credit Cards or Direct Debit failures.

1.Select Auto Batch Processing from the Automation Type drop down.

2.Untick the Active tick box if this is not going to be active straight away.

3.Click on the drop down beside Ref 2 and select the Gateway to use.

4.Click the Set Source Codes button.

5.Click No to select the source codes to process or Yes to select all source codes.

6.If No was selected locate and select the required Source Codes.

7.Select the Schedule Type from the drop down.

8.Select the Scheduled Time from the drop down.

9.Enter an email for any notifications. Extra email addresses can be separated by a semi-colon.

10.Click OK to save.