Privacy Statement



Victoria University (VU) and the Victoria University Foundation (Foundation) are committed to protecting your privacy. We apply the Information Privacy Act 2000 (Vic) and VU's Privacy Policy to the collection of personal information when you access this website. This policy provides you with information on how VU and the Foundation handle your information when you access its websites.

All information you provide will remain confidential and protected. It will be used only as outlined below. We do not sell, rent, loan, trade, or lease the addresses on our system to anyone for any purpose. The information you give us will not be used in ways other than those to which you have consented.

VU and the Foundation are not responsible for the privacy practices, privacy statements, or content of other web sites that are linked to this website.

What information do we collect?

We typically ask for the information listed below, most of which is required for tax receipt purposes. However, it is your choice how much you provide. All information is held securely:

- Contact information (name, address, phone, email)
- Personal details including date of birth (optional) and gender
- Credit card number, name, and expiry date for online donations
- Your request for information about an aspect of our work

How do we use the information?

We collect this information in order to:
 
- Process donations
- Send tax receipts
- Maintain accurate details of our supporters' history with us
- Keep our supporters informed including opportunities to contribute
- Help us develop cost-effective marketing and fundraising activities

Becoming a supporter of VU

When you become a supporter you explicitly and intentionally consent to VU and the Foundation:
 

- Collecting the information listed under ‘What information do we collect?' above.
- Using it as outlined in ‘How do we use the information?' above.

Updating and accessing your personal information


To update your details:


- Call + 61 3 9919 1014 or, Fax + 61 3 9919 1401

- Email vufoundation@vu.edu.au
- Write to VU Foundation, PO Box 14428, Melbourne, VIC 8001, Australia

You may seek access to the personal information VU and the Foundation hold about you by emailing us at vufoundation@vu.edu.au, or calling, +61 3 9919 1014.


Opting out

If you would like to opt out of being contacted or receiving information from VU or the Foundation, please email vufoundation@vu.edu.au, or contact us as outlined above.


Website traffic
 
We use Google Analytics to track visits to our website. This information helps us assess the effectiveness of the site. Types of data collected include visits, length of visit, viewed pages and the technical capabilities of our visitors. These statistics will not identify you as an individual. For more information read Google's Privacy Policy.

Complaints

If for some reason you believe that VU or the Foundation have violated your privacy, please email vufoundation@vu.edu.au


Please include ‘Privacy policy' in the subject line of your email.


We will do our best to determine and correct the problem promptly.


Security

We use a highly secure internet connection to protect against the loss, misuse, and alteration of any information we receive from you. However, as with any transmission over the internet, there is always some element of risk in sending personal information.

Credit card donations

Donations made online are processed in real time using a secure payment gateway. Donations are processed in Australian dollars.


Cookies
 
A cookie is a small text file that is transferred to your computer when you visit a website. The cookie stores information about the use of the site.

Most web browsers are set to accept cookies. If you do not want cookies to be used, please adjust your browser to disable them. Note that you will then be unable to use the secure section of our site.


We do not use cookies in any way that can identify you when you are in the public section of our site. If you use the secure section of the site, then we use cookies in a number of ways, including to:


- Assist in identification.

- Ensure you are not shown material you've seen while visiting the site.

Surveys and research

From time to time we may ask supporters to participate in a voluntary online survey. The information will be used to improve this website and our customer service.


Changes to this Privacy Statement

If a material change is made to this Privacy Statement and/or the way we use our supporters' details, we will post prominent notice of the nature of such change on the first page of this Privacy Statement and also on our home page.